Terms & Conditions

Prior to you commencing the use of the EntityPilot services (the “Service”) we would like your acceptance to the following conditions:

You are using the Service at your own risk.

The Service is provided “as-is” without any representations or warranties of any kind, in particular, but not limited to:

  • that the Service will be error free
  • that all functions of the Service will work as advertised

EntityPilot does not warrant that the Service will remain unchanged and functions and pricing plans may be added or removed during the beta phase.

EntityPilot shall not be liable for any damages that you may incur when using the Service, including, but not limited to loss of data.

You are responsible for backup of any data stored in the Service.

Your Black-box key, Secret and Carrier ID

Users of the Service are responsible for keeping their Carrier ID, encryption secret and Black-box key private.

These form your authentication credentials and should be treated as you would a password.

EntityPilot reserves the right to discontinue services to users who fail to keep their Black-box key, encryption secret and Carrier ID private.

The private beta

Acceptance into the private beta is at the discretion of EntityPilot.

EntityPilot reserves the right to revoke access to the private beta.

The public beta

During the public beta EntityPilot reserves the right to alter the format in which flights are stored in the repository. Every effort will be made to ensure backwards-compatibility should any changes be required. EntityPilot will endeavour to contact any customers in writing should any BC breaking data-model changes be required.

Entity Pilot may grant additional flights per month during the public-beta period in order to assist resolving issues, or for customers who provide debugging/patches.


Each account carries a monthly limit of flights that can be sent. There is no limit on flights than can be received.

Each flight is limited to 20Mb in total. Flights over this size can be split into multiple flights. Reducing the quality of original images will increase the quantity of items that can fit in a single flight.